We know that this is not an easy time for any of us, especially as we all adjust to a different way of living for the time being.
Following on from the Government announcement on 23rd March 2020, due to the Coronavirus (COVID-19) we have had to close our shop in Dorchester.
However, all is not lost! We still have the facility to advise and take orders over the phone and our website will continue to run - we will be working hard to update stock as soon as possible.
We appreciate that discussing lighting requirements over the phone isn't always that easy. Therefore we are now offering a video call service to all of our customers. We feel this will hopefully break down a barrier and will offer even more benefits than having customers in the shop, as it will now give us the facility to see the room where the light needs to feature and will hopefully allow us to offer truly bespoke advice.
We will of course continue to place orders but this is dependant on suppliers and the effects on them. Please rest assured that when an order is placed, whether that's online or over the phone/video call, once we've spoken to the supplier, we will then phone you to confirm your order has been placed succesfully or if it needs to be put on hold. We will keep you in the loop at all times.
As for delivery, most suppliers have the ability to deliver direct to customer. For those that don't, we will be able to hold the lights for you until lockdown is over.
If you would like to speak to us over the phone or arrange a video consultation please call us on our normal number 01305 251543 (this has been diverted), alternatively you can call me direct on 07411 759 833 these numbers will be available between 7am - 9pm, 7 days a week.
Thank you for your continued support.
We wish you all well, please stay safe.
Owner of Fusion Lighting.